Libby Lowther of Lowther & Associates
URMMA’s Contracted Claims Litigation Manager
URMMA’s claims and litigation services include claims investigation, adjusting, reserving, subrogation, and litigation management. Our contracted Claims and Litigation Manager, Libby Lowther of Lowther and Associates, oversees outside legal counsel on all litigation, and investigates and adjusts claims.
URMMA’s practice is to involve our Members throughout the claims and litigation process. Our staff works closely with Members to gather information once a claim has been filed. After investigating a claim, our contracted Claims and Litigation Manager, Libby Lowther will prepare a report for the Member outlining her findings and recommendation on settlement or disposition. Unlike a commercial insurance company, URMMA Members have the opportunity to provide input throughout the process and authorization to resolve every claim. Not only do they have input into how a claim is handled but they are also able to select the attorneys they would like to defend them in the event a claim progresses to litigation. Not only do we keep our Members apprised of all developments but we encourage active involvement of our Members.
Members have the option to settle minor property damage claims within their deductible. URMMA staff can provide advice and/or assistance in the settlement of any Member handled claim.
Members are encouraged to utilize a variety of claims reports to assist them in their risk management efforts.